Terms and Conditions

These service terms explain the main rules that apply when you access or use SweepSpot Casino’s website, your player account, the games, promotions, and related services (the “platform”).

By visiting the platform, creating an account, purchasing Gold Coin bundles, claiming promotional Sweeps Coins, or playing any game, you agree to follow these conditions of use. The goal is clarity and fairness - so you know what to expect from SweepSpot Casino, and what SweepSpot Casino expects from you.

SweepSpot Casino is operated by Riverano Ltd, a company registered in Cyprus.

Who Can Use SweepSpot Casino (Adults Only)

SweepSpot Casino is intended for adults only. You must be at least 18 years old, and you must meet the legal age requirements that apply where you are located.

It is your responsibility to confirm that using an online sweepstakes-style casino is lawful in your state, territory, or region. SweepSpot Casino may restrict, block, or limit access in certain locations at any time, including where rules, licensing expectations, or operational requirements make access impractical or not permitted.

Your Account: Registration Basics That Keep Things Fair

To use most features, you will need to create a player account. When you register, you agree that:

• The details you provide are accurate, complete, and kept up to date.
• Your account is registered in your own legal name.
• You will not create more accounts than the operator allows.
• You will not use someone else’s identity, payment method, or contact information.

SweepSpot Casino may limit registrations or decline account creation when it reasonably believes the platform rules have not been met or information provided cannot be verified.

Identity Checks (Verification) for Security and Redemptions

To protect players and the platform, SweepSpot Casino may request verification information at registration, during play, before approving certain transactions, or before processing any redemption request.

Verification may include requests to confirm one or more of the following:

• Your identity and age (for example, a government-issued photo identification)
• Your address (for example, a recent utility bill or similar document)
• Ownership of a payment method used on the account
• Other details needed to help prevent fraud, misuse, or prohibited activity

If verification is not completed, SweepSpot Casino may limit account features, pause transactions, or decline redemption processing until the review is finished.

Account Responsibility: Keep Your Login Private

You are responsible for keeping your username, password, and any account access methods confidential. Any activity that happens through your account is treated as authorized by you, unless the operator determines otherwise after a reasonable review.

Your account is personal. It may not be shared, transferred, sold, or used on behalf of another person. If you believe your account has been accessed without permission, contact support as soon as possible so the team can help protect your account.

Coins, Purchases, Deposits, Withdrawals, and Balances (How It Works)

SweepSpot Casino uses two currencies:

• Gold Coins - used for entertainment play and have no real-world cash value
• Sweeps Coins - promotional currency that may be redeemable for real prizes once eligibility requirements are met

Payment methods, purchase limits, processing times, and availability may vary by location, account history, verification status, and provider requirements. SweepSpot Casino may also apply reasonable security and compliance checks before approving purchases, redemptions, or account changes.

Redemptions are generally subject to review and may require full verification before approval. Processing times can vary, and access to certain payment tools can change due to provider or technical updates.

Bonus Terms: Promotions Come With Extra Rules

From time to time, SweepSpot Casino may offer bonuses, including sign-up offers, purchase-related promotions, daily rewards, giveaways, or alternative methods of entry. Promotions can change, pause, or end, and each offer may include its own bonus terms.

Common promotion conditions may include eligibility rules, time limits, playthrough requirements, game restrictions, and limits on how much can be converted or redeemed where applicable.

Examples you may see at SweepSpot Casino include:

• A sign-up offer like “10,000 Gold Coins + 2 Sweeps Coins Free” that may only be available in certain locations
• “Welcome Package” purchase boosts that only apply if you select qualifying bundles in the store
• Daily login rewards that must be claimed within the stated reset window
• Mail-in promotional requests that must follow the format described in the platform’s sweepstakes rules

Always review the specific promotion details shown at the time you opt in. If promotion terms conflict with general site terms, the specific promotion terms usually control for that offer.

Game Access and Platform Availability (Realistic Expectations)

SweepSpot Casino works to keep the platform accessible and enjoyable, but access can be affected by maintenance, software updates, location rules, device compatibility, and technical issues.

Games, features, and promotions may be added, removed, suspended, or limited at any time. Some titles may not be available on certain devices or in certain regions, and game libraries may change based on provider availability (including studios such as All41, Games Global, Microgaming (Apricot), and Slingshot Studios).

Fair Play Rules: What You Can’t Do on the Platform

SweepSpot Casino is built for personal entertainment and fair play. You agree not to use the platform in ways that are unlawful, deceptive, or designed to exploit the system.

Prohibited behavior includes, but is not limited to:

• Providing false or misleading registration or verification information
• Fraud, collusion, or coordinating play with others to gain an unfair advantage
• Chargeback abuse or intentional payment disputes made in bad faith
• Bonus abuse, including attempting to claim the same offer repeatedly or using multiple accounts
• Using bots, scripts, emulators, or other automated methods that manipulate gameplay or promotions
• Attempting to interfere with the platform’s systems, game outcomes, or security controls
• Allowing another person to use your account, or using someone else’s account

If you are unsure whether an action is allowed, it is safer to check with support before you proceed.

When SweepSpot Casino May Limit Service or Close an Account

To keep the platform balanced and secure, SweepSpot Casino may take reasonable action when it believes the rules have been broken, verification is incomplete, or account activity appears risky or inconsistent with normal play.

Actions may include limiting access to certain features, removing eligibility for a promotion, pausing a transaction for review, suspending an account, or closing an account. SweepSpot Casino aims to apply these steps in a measured way based on the situation and the information available.

Errors and Technical Problems (And How They’re Handled)

No platform is perfect all the time. Occasionally, there may be technical issues such as game malfunctions, interrupted sessions, display errors, incorrect balances, promotional crediting mistakes, or other obvious system errors.

When this happens, SweepSpot Casino may correct the error and address the outcome in a fair and reasonable way. This can include adjusting balances, reversing incorrectly credited amounts, reapplying correct promotion rules, or voiding gameplay results that were clearly affected by a malfunction.

Responsible Gaming: Keeping Play in Balance

Gambling-style entertainment should be treated as fun, not as a way to make money. If playing stops feeling enjoyable, take a break.

SweepSpot Casino may offer responsible gaming tools such as session awareness, time-outs, deposit or purchase limits, and self-exclusion options. Players are encouraged to use these features whenever needed.

Intellectual Property: Site Content and Branding

The platform’s content - including the website design, logos, branding, text, original graphics, and software elements - belongs to SweepSpot Casino or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, republish, distribute, or commercially exploit platform materials without written permission, except where allowed for personal, non-commercial use under applicable law.

Third-Party Providers and External Services

Some parts of the platform may be delivered through third-party providers, including game studios, payment processors, identity verification services, and hosting or security vendors.

Because these services rely on external systems, availability and performance may vary. SweepSpot Casino is not responsible for outages or limits caused by third-party providers, but it will generally work to restore access and keep communication clear when issues occur.

Limitation of Liability (Plain-English Version)

SweepSpot Casino is not responsible for losses or damages caused by events outside its reasonable control or by factors such as:

• Interruptions, delays, or technical failures
• Device issues, unsupported browsers, or connection problems on your side
• Mistakes made using the platform, including entering incorrect information
• Third-party service failures (for example, payment tool downtime)
• Unauthorized access caused by failure to safeguard your login details
• Events commonly considered “force majeure,” such as widespread outages or natural disasters

Nothing in these service terms is intended to limit rights that cannot be limited under applicable law.

No Guarantees About Constant Access

The platform, games, and services are provided on an “as is” and “as available” basis. SweepSpot Casino cannot promise uninterrupted access, constant availability of every game or feature, or error-free operation at all times.

Updates to These Service Terms

SweepSpot Casino may update these service terms from time to time to reflect changes in the platform, promotions, security practices, or operational needs.

The most current version posted on the website applies from the date it is published, unless stated otherwise. Continuing to use the platform after an update means you accept the updated terms, so it is a good habit to check this page periodically.

Related Policies You Should Review

These service terms work alongside other important policies and pages published on the platform, which may include a Privacy Policy, Cookie Policy, Responsible Gaming page, sweepstakes rules, promotion-specific bonus terms, and anti-money laundering and know your customer disclosures where applicable.

If you want a quick overview of how SweepSpot Casino operates day to day, you can also visit the internal guide at SweepSpot Casino.

Contact SweepSpot Casino

If you have questions about these conditions of use, your account, promotions, or platform access, contact support through the available help options, including live chat, the FAQ section, or email at help@sweepspot.com.

Using SweepSpot Casino should feel clear and straightforward. These service terms exist to set fair expectations, protect players, and keep the platform running in a secure, responsible way - and your continued use of the platform confirms your agreement to follow them.